Essential Soft Skills for Managers


“Soft skills” refer to a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with. Companies value soft skills because research suggests and experience shows that they can be just as important an indicator of job performance as hard skills.

Unlike hard skills, which can be proven and measured, soft skills are intangible and difficult to quantify. Research has found that employers actually care more about soft skills than they do about technical abilities. One reason soft skills are so revered is that they help facilitate human connections.

Soft skills are a blend of interpersonal, communication, and social intelligence skills and include Strong Work Ethic, Positive Attitude, Time Management, Self-Confidence, Communication, Teamwork, Adaptability, Problem Solving, Critical Thinking, Conflict Resolution and Leadership.

For managers, these skills are most essential to achieve career success. They can be best in what they do but if their soft skills aren’t good enough, they are limiting their chances of career success.

GRGCAS offers a packaged programme for working professionals to be equipped with all the essential soft skills to succeed in their current managerial roles and to get ready for assuming higher responsibilities in the future.

Participant Profile

The programme is designed for junior and middle level managers in organisations who have a passion for performance excellence


The learning will be predominantly experiential, facilitated through brief lectures, discussion on cases, participant exercises, real-life problems, sharing of experiences, videos and stories


The programme will be of about 48 hours’ duration. The sessions can be scheduled according to the convenience of the client. The venue can either be GRGCAS orthe client’s premises.

Programme Coverage

This programme will focus on essential soft skills that employers value most – from communication fundamentals and teamwork to critical thinking. The broad coverage would include:

  • Communication
  • Leadership and Time Management
  • Adaptability
  • Collaboration and Team Work
  • Critical Thinking and Problem Solving
  • Emotional Intelligence
  • Negotiation and Conflict Resolution
  • Positive Attitude and Work Ethic

Learning Outcomes

At the end of the programme, the participants would:

  • Assume ownership for their decisions and actions
  • Prioritise work and manage time effectively
  • Work effectively in teams
  • Demonstrate an attitude of keeping an open mind to receive new ideas
  • Appreciate the need for change and practise adaptation to change
  • Aommunicate more effectively
  • Critically examine personal values and the importance of work ethics
  • Negotiate better for a win-win outcome
  • Apply critical thinking techniques for problem solving

Programme Fee:

a. INR 2,40,000, exclusive of GST @ 18% if conducted at GRGCAS (GRGCAS will provide programme reading materials, kit, refreshments and lunch) or INR 2,00,000 exclusive of GST @ 18% if conducted at the client’s premises (GRGCAS will provide programme reading materials and kit; client will provide refreshments and lunch).

b. The number of participants is limited to 25; for more number of participants, upto a maximum of 30, the additional fee will be INR 10,000 per participant.

c. The professional charges are payable in Coimbatore in the name of ‘GRG Education Services’ (GRG Education Services, 649, Avinashi Road, PN Palayam, Coimbatore – 641 037, Tamil Nadu; GSTIN: 33AAMFS4394M1 ZJ; TIN No. 33571780019).