Introduction
Communication skills allow us to understand and be understood by others more precisely, express ideas and feelings, or give and receive different kinds of information. Effective communication skills can help us deepen the relationships in our personal and professional lives. Communication skills also help us take better decisions, be more persuasive, and be culturally effective in a global context.
Programme Outcomes
At the end of the programme, the participants will be able to:
- Gain an insight into communicating well in professional work environment
- Communicate assertively and persuasively
- Use the techniques of nonverbal communication to communicate effectively
- Write effective business messages
Programme Coverage
- Understanding the different communication styles
- Applying the tools and techniques of assertive and persuasive communication
- Improving nonverbal communication
- Writing professional messages
Programme Methodology
Experiential learning facilitated by discussions, role-plays, sharing of experiences and exercises
Participant Profile
The programme is designed primarily for junior and middle level executives in any organisation
Programme Registration
Please call +91 754 008 9111 [or] write to Dr Vandana Madhavkumar ([email protected]) [or] Programme Office ( [email protected])
Programme Facilitator
Dr. Vandana Madhavkumar is currently an Associate Professor at GRG School of Management Studies. She has an MBA degree and obtained her PhD degree from Bharathiar University. She is an alumna of IIM Ahmedabad (FDP – 2010).
She specialises in Human Resource Management with a focus on Business Communication. She has successfully conducted several sessions on business communication, has published papers in reputed journals, and written cases. She has done consulting assignments in HRM for various organisations. She has organised MDPs in HR. She teaches Business Communication to MBA students.
She is an accomplished teacher and has won national recognition for her contribution to the academia [awarded the gold medal at the ‘J.L. Batra Best Research Paper Award’ by the Association of Indian Management Schools].
She is an active member of Coimbatore Management Association (CMA) and National Institute of Personnel Management (NIPM).