Emotional Intelligence at Work

Introduction

“The emotional brain responds to an event more quickly than the thinking brain” – Daniel Goleman

Emotions greatly impact our work life and career. Therefore, there is a need to understand exactly what it is and why it is so important. Today there is a great emphasis on the ability to manage emotions at work as we deal more with a diverse workforce and changes around.

Organisations seek people with higher degree of emotional intelligence to ensure a more professional, mature, productive yet smooth work environment that fosters growth and creativity. Emotional intelligence is the ability to identify and manage your emotions as well as the emotions of others.

People with the ability to manage emotions adapt well to changing work environments, master self-management, possess excellent team skills and demonstrate strong leadership potential. They recognize, realise and respond to one’s emotions in a way that empowers self.

Programme Coverage

Key foundations of emotional intelligence that aids in professional and personal success
Understanding your emotions: the source of emotions; emotional cause and effect; identifying your own emotional triggers, motivations and drives
Managing your emotions: feelings, perceptions and beliefs; understanding your reactions under stress and conflict
Understanding the emotions of others
Handling trigger events that cause “emotional hijacking”
Role of emotional intelligence in the connect between individual, team and organisational performance
Practising EI at workplace: Action planning

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Methodology

Through lectures, discussions, games, exercises and experiential learning

Participant Profile

The program is designed for middle and senior level executives and professionals in organisations whose roles demand high level of interaction with people

Investment

The investment per participant is INR 2,500/-, exclusive of 18% GST. Payment to be made in favour of ‘GRG Education Services’, payable at Coimbatore [GSTIN: 33AAMFS4394M1ZJ]

Registration

Please call 754 008 9111 or write to Dr Vandana Madhavkumar ([email protected]) or to the Programme Office ([email protected])

Programme Facilitator

Dr. J. Anitha is a trainer in soft skills and consultant in research methods. She was formerly an Associate Professor at GRG School of Management Studies, Assistant Professor in PSG College of Technology and Manager – Projects in Italindia Packplus Private Limited in Coimbatore. She has over 17 years of experience, including 14 years in the academia.

She is presently working on managing research projects and authoring books. She has recently published a novel, “The You: The Journey of a Lifetime: A Psychological Adventure”.

She is a visiting faculty at PSGIM. She has presented guest sessions in GRGCAS, KCT, CIT, SNS, and PSGRKCW in Coimbatore and Dayananda Sagar University, Bangalore. Her areas of specialisation include Quantitative Research, Team Building, Understanding Gen Y and Gen Z, Emotional Intelligence, and Management of Self. She has won Best Research Paper awards and Best Teacher awards at National level. She has presented a number of papers in National and International Management forums both in India and abroad and has published widely in National and International journals.

Personal Details

Postal Address

Academic Qualifications (from Class 12)

Work Experience (if applicable)

Qualification	Marks %/CGPA Obtained	Year of Passing

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