Business Communication Skills

Effective professional communication in organisations goes beyond the normal, informal human communication. The changes in information and communication technology and relentless globalization have revolutionized the way people and businesses connect with one another. This makes effective business communication skills critical for managerial success.

Learning Outcomes

At the end of the programme, the participants would be expected to have gained an insight into communicating well in professional work environment; would be able to practice business etiquette; be able to write effective professional emails; and, give and receive meaningful feedback while working in a team.

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